Delivering successful projects and outstanding support

Our experienced project team is committed to customer success in pharmaceutical MES, from the business case and requirements, through delivery, validation and support

When you are considering an MES system you need to know that your chosen supplier combines excellent product functionality with a history of successful project delivery and responsive, lifelong support.

At CI Precision, we have been delivering solutions for pharmaceutical weighing and dispensing for over 40 years, with an exceptional success rate and very high customer retention.

Our implementation processes, validation services, documentation and support are exceptionally well adapted to deliver exactly what you need, now and for years to come.

Delivering project success

Our exceptional project success rate is built on a process and ethos which has been developed and refined over 40 years in the pharmaceutical sector. It is underpinned by a focus on your business needs and processes above all else, while ensuring open communication with your team.

Project success

Developing deep insights and focusing on outcomes

We are totally focused on achieving successful outcomes for our customers and are diligent in preparation, planning and attention to detail. Even before a sale is agreed, we invest significantly in understanding the details of your weigh and dispense processes and the business context in which they are working.

Building a business case

Building the business case

To help you and your colleagues cost-justify an MES project in weigh and dispense, we offer a proven process and resources for developing a detailed, robust business case. This will break down all of the relevant costs that the business will need to cover, including:

  • Software licenses
  • Project resourcing
  • Physical changes to your dispensary
  • And more

It will also set out the specific cost savings that can be realistically achieved by reviewing, adapting and automating your current processes.

The business case is substantiated with detailed spreadsheets which have been positively received by decision makers involved in procuring Ci-DMS.

Proven methodology

Proven project methodology and experienced teams

Our experienced project team is entirely focused on the pharmaceutical sector and has an outstanding track record delivering Ci-DMS successfully. We use a proven and comprehensive project delivery methodology which is continually updated to reflect learning from projects and the evolving demands of pharmaceutical manufacturing.

Our documentation ensures your detailed requirements are mapped onto specific project deliverables, so successful outcomes are built-in throughout design, implementation and validation. Although meticulous, our team works flexibly to fit around your production priorities to minimise any disruption.

CI Precision

The CI Precision team was fundamental in finishing the project on time, onscope and on budget

The team was knowledgeable, professional and excellent team players. Overall, we are very pleased and feel very confident in having CI Precision as a strategic partner

IT Infrastructure Manager, Major Pharmaceutical Manufacturer

Extensive resources and support for validation

However you want to approach your validation of Ci-DMS, we offer a comprehensive set of resources and services to create an optimal validation plan and ensure fast, faultless execution.

With 40 years’ experience in pharmaceutical weigh and dispense and intimate knowledge of validating Ci-DMS, we provide a library of documents and templates, including requirements specification and traceability matrix, that provide all the details you need.

We offer comprehensive validation services from initial planning and development through to go-live and beyond through the full life of the system.

Extensive resources

Support and training

Support and training

When you combine the proven and intuitive user experience of Ci-DMS with our in-depth training provision, you will find very little day-to-day support is needed. However when you do have a question or concern, our support team is highly experienced with all aspects of Ci-DMS and its use in pharmaceutical manufacturing.

As well as off-the-shelf support packages, we offer all-encompassing, bespoke support including:

  • Disaster recovery planning
  • Infrastructure upgrades
  • Other initiatives that involve your Ci-DMS solution
Connect with Us

Connect with Us

Contact the CI Precision team today and book your individual project discovery session.

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