Run at Peak Performance With Our Comprehensive Support Services

As experts in industry-leading precision weight sorters and graders, digital manufacturing solutions and recording microbalances, we provide specialist lifetime support services to help you run at peak performance — day in and day out. We offer extensive validation service packages, repair, maintenance and calibration services, testing and training support, parts and spares supply as well as business case development and project delivery support to ensure reliable operation and project success.

Weight Sorters Support

Specialist Support Services for Weight Sorters

Our comprehensive lifetime support services are designed to keep your weight sorters running consistently, accurately and economically from day one. From installation and validation to maintenance and calibration, we offer a range of services to minimise equipment downtime and associated costs. We also provide expert training to ensure operational safety and offer spare parts and additional contact sets to enable faster turnarounds to help you maximise accuracy, efficiency and reliability.

Read more

Industry-leading MES Support Services

We provide industry-leading MES support services that keep your production systems compliant, efficient and optimised. We offer exceptional technical and user support, updates and validation services as well as flexible maintenance contracts to cover the exact level of testing, training and support you need. Backed by years of experience in the life sciences and pharmaceutical industries, you can rely on our expertise and unrivalled project delivery support to accelerate process improvements and compliance.

Read more

MES Support
Recording microbalances support

Expert Support Services for Recording Microbalances

Our Recording Microbalance kits are well known for being easy to install and operate, but our team of experts will always be available to provide technical support whenever you need it. Our support services cover all of our Recording Microbalances, including legacy models. We offer repair and refurbishment services and also supply the additional components and accessories you need for your microbalance kits to maintain lifelong accuracy and sensitivity.

Read more

Increase Productivity with our Expert Validation Services

Maximise productivity and ensure compliance with our tailored, industry-leading validation services. We support a wide range of industries such as pharmaceutical and healthcare and provide a full range of services including installation and IQ support, on-site OQ support and tailored PQ support. With our specialist team, you can enjoy outstanding hardware and software support wherever and whenever you need it, so you can always keep your equipment running quickly, efficiently and cost-effectively.

Read more

Validation services support

Expedite Investment Decision-making with CI Precision

We understand that investing in new equipment or technology requires careful consideration and justification. That’s why we offer our expertise to help businesses in various sectors build robust business cases to support investment decision-making for new equipment, including weight sorters and MES systems. Our experience allows us to provide valuable insights and help identify the financial and operational benefits of investing in new equipment, such as cost savings, increased productivity and improved compliance.

Read more

Explore More

Continue Your Research


Download the support services brochure

Learn more about our support services — we provide comprehensive lifetime support services designed to keep you running at peak performance.

Download here

Download the Ci Precision brochure

Discover how our solutions can help you gain a competitive edge in even the most challenging regulated markets. Delivering cutting-edge precision weight sorters, automated pharmaceutical manufacturing solutions and recording microbalances.

Brand Brochure

Download the CI Precision weight sorters brochure

Learn more about our support services for weight sorters — we provide comprehensive lifetime support services that are designed to keep your weight sorters running consistently, accurately and economically from day one.

Connect with Us

Connect with Us

Contact the CI Precision team today and book your individual project discovery session.

Contact Us