Torbay PMU Implements CI Precision Dispensary Management System to Improve Quality Compliance

6th Oct 2011

CI Precision has recently completed a project to supply, install and validate its Ci-DMS Dispensary Management System in the central dispensary of the Torbay Pharmacy Manufacturing Unit (PMU) in Paignton, Devon. The unit, part of the South Devon Healthcare NHS Trust, was established in 1980 and has traded under the name of South Devon Healthcare Pharmacy Manufacturing Unit since 1995. It is a dedicated manufacturing facility with a growing portfolio in excess of 200 products and over 1400 customers across the United Kingdom and Continental Europe.

When Phil Bendell, Manufacturing Services Manager, was planning to computerise his dispensary management his objective was to find a system which would improve quality compliance and reduce paper records. He explains:

"Our requirement was for a comprehensive dispensary management system which would provide a record of ingredient usage."  Commenting on the benefits of the system, he says: "We now have more complete records and a reduction in potential errors. Although the project's aim was improving quality compliance and records rather than cost saving, we would only need to avoid one dispensing error to pay for the system."

Torbay PMU manufactures both 'Licensed' pharmaceuticals and pharmaceutical 'Specials' in their dedicated facilities; the sterile products consist mainly of parenterals in vials, ampoules and infusion containers, but also include sprays, eye drops and irrigations. Ci-DMS controls the weighing and dispensing of their pharmaceutical raw materials. It removes manual recording of weighings, reduces the need for a second check and improves compliance and traceability. Phil Bendell states:

"The reason why we chose Ci-DMS was because of CI Precision's good reputation and the fact that they operate independently of equipment suppliers."

Rebecca Bell, Production Pharmacist, added:

"One feature we particularly like is where ingredients are subject to potency calculations. Ci-DMS provides actual dispensed weight and the equivalent weight of full potency materials. This is very useful when reviewing documentation." 

Quality drives Torbay PMU's manufacturing process and the team knew that purchasing a system was only one step on the road to delivering the improvements required. Equally important was the need to successfully implement, operate and support the system.

Rebecca Smith, Validation Manager, comments:

"We worked together with CI to install, configure and validate the system. CI Precision's Project Lifecycle Process was detailed and covered everything that was required. This meant that at handover not only were our staff confident to operate the system but also had confidence in the performance of the system. We were given 'user friendly' support throughout the procurement process and the introduction of the system, and it was a pleasure to work with CI."

CI Precision is delighted to have been chosen by Torbay PMU and looks forward to supplying high quality support and maintenance services in line with current activities and future plans.

For more information about Ci-DMS Dispensary Management Systems from CI Precision,
please contact us.

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